Parcel shipping services have become an essential aspect of modern-day life, especially with the rise of e-commerce. The United States, being one of the biggest e-commerce markets globally, has an array of parcel shipping services that compete for customer satisfaction, reliability, and affordability. Here are the top parcel shipping services in the United States, ranked based on their popularity and efficiency.
United Parcel Service (UPS)
UPS is one of the largest parcel shipping services globally, serving over 220 countries and territories worldwide. In the United States, UPS has an extensive network of over 22,000 locations and 5,800 authorized service providers. According to a 2021 Statista survey, UPS had the highest market share among parcel shipping companies in the United States, with a 33% share.
UPS is known for its fast and reliable service, especially with its expedited delivery options, such as UPS Next Day Air and UPS 2nd Day Air. The company also has a user-friendly online platform that allows customers to track their packages and manage deliveries.
FedEx
FedEx is another major player in the parcel shipping industry in the United States, with a market share of 19% according to the same Statista survey. The company operates in over 220 countries and territories worldwide and has over 1,800 service locations in the United States.
FedEx is known for its efficient shipping options, especially with its same-day and overnight delivery services. The company also has a robust online platform that allows customers to track their packages and manage their deliveries.
United States Postal Service (USPS)
The USPS is a government-owned parcel shipping service in the United States, with a market share of 38%, making it the most used parcel shipping service in the country. The USPS has over 31,000 locations in the United States and delivers to every address in the country.
The USPS is known for its affordability, especially for small businesses and individuals shipping lightweight packages. However, the company’s delivery times can be slower than UPS and FedEx, especially for international shipments.
DHL
DHL is a German-based parcel shipping service that operates in over 220 countries and territories worldwide. In the United States, DHL has a market share of 2%. The company is known for its international shipping options, especially with its express and expedited services.
DHL also has a robust online platform that allows customers to track their packages and manage their deliveries. However, the company’s prices can be higher than its competitors, especially for international shipments.
Amazon Shipping
Amazon Shipping is a relatively new entrant in the parcel shipping industry in the United States, launched by Amazon in 2019. The service is only available to Amazon sellers and is focused on providing affordable and reliable shipping options for small businesses.
Amazon Shipping has a market share of 1%, according to the same Statista survey. The service is known for its fast and reliable delivery times, especially for Prime members. However, the service is only available to Amazon sellers, limiting its reach compared to its competitors.
Parcel shipping services have become an essential aspect of modern-day life, especially with the rise of e-commerce. The United States has an array of parcel shipping services that compete for customer satisfaction, reliability, and affordability. The top parcel shipping services in the United States, based on their popularity and efficiency, are UPS, FedEx, USPS, DHL, and Amazon Shipping. Customers should consider their shipping needs and preferences when choosing the right parcel shipping service for their business or personal needs.