The key to a successful online clothing business is good quality merchandise and above par before-and-after sales service. If you want your customers to come back and shop for more or refer your business to their friends and families, you must not only offer great items but also provide excellent service which should include safe and on-time delivery.
To help you make sure that your customers receive their orders in perfect condition, here are some tips on packaging and shipping garments to make sure they get to their destination without delay and free from any damage.
Never pile clothing in a box and hope that it will arrive looking great. Clothes may not be as fragile as electronic items but you should still take time to properly fold them to prevent them from getting creased and all wrinkled up. Nobody wants to get a package of clothing that resembles rags.
The package will be exposed to different elements and all sorts of rough handling so make sure that the item inside is well-protected. Place each piece of clothing inside of a large Ziploc bag to protect them from moisture, dust, and other elements. You can also wrap them in tissue paper or bubble wrap. Just make sure to secure the wrap with tape.
You may use a padded or bubble envelope when shipping small or single items. For bulk shipping, use sturdy cardboard boxes. Lay the properly folded pieces in a stack and fill the sides and empty spaces in the box with packaging materials such as packing peanuts, bubble wrap and crumpled paper to prevent the items from shifting.
Close the box and seal all openings, cracks, and crevices securely with heavy-duty packing tape to ensure that nothing will “fall out” during transit.
Address and label the package and take to your local post office. Ship items immediately to avoid delays. Remember that buyers appreciate it when their orders come on time or earlier than the expected date of delivery.